We are committed to protecting your personal data and ensuring that you have a positive experience with our platform.
What Personal Information May Be Collected
When creating an account, you will be required to provide us with certain information, including but not limited to:
We may also collect device and browser information, such as your operating system, internet service provider, and IP address. This data is used solely for platform management and security purposes.
Device and Browser Information
When you access our website or mobile app, we may automatically collect certain information about the device and browser you are using, including:
This data is used solely for platform management and security purposes.
Usage Analytics and Behavioural Data
We use analytics tools to monitor how users interact with our website or mobile app. This data includes information about pages visited, session duration, and other non-personally identifiable usage patterns.
Cookies and Tracking Technologies
Our website uses cookies to track user activity, improve the browsing experience, and provide targeted marketing content. We also partner with third-party services that use cookies for analytics purposes.
You can control your cookie preferences by adjusting your browser settings or using our in-platform cookie management tool.
Communication Preferences
We will only contact you via email, phone, or mail if we have obtained explicit permission from you to do so. You may adjust your communication preferences at any time through the account settings menu on our platform.
Data Storage and Retention
Your personal data is stored securely within our servers for as long as necessary to maintain a valid membership. Upon deletion of an account, all related data will be removed in accordance with local regulations.
Security and Account Protection
We take reasonable precautions to prevent unauthorized access or misuse of your personal information. All sensitive data is protected using industry-standard encryption protocols and stored on secure servers.
Account Access and Password Protection
To maintain account security, we recommend that you use a strong password and enable two-factor authentication (2FA). You are responsible for ensuring the confidentiality of your login credentials.
User Rights Regarding Personal Data
As an Eastland Bingo member, you have certain rights regarding your personal data. These include:
To exercise these rights, please contact us through the support portal on our platform.
Third-Party Services or Integrations
We may partner with third-party services that collect user data. These integrations are clearly disclosed within our website and mobile app. We do not share your personal information without explicit permission from you to do so.
Responsible Handling of User Information
Eastland Bingo is committed to respecting users' online boundaries while providing a safe, engaging gaming experience. Our staff undergo regular training on data protection best practices to ensure we handle sensitive user data responsibly.
Age Restrictions and Minor Protection
Our platform operates under Australian law regarding age restrictions for participants in betting and gaming activities. You must be at least 18 years old (or the applicable minimum age as defined by local regulations) to create an account or engage with our services.
Compliance with Applicable Privacy Regulations
We are committed to complying with all relevant privacy laws, including but not limited to:
Platform Monitoring for Security and Fraud Prevention
Our platform includes monitoring tools designed to detect suspicious activity. These measures help protect your account from unauthorized access or misuse.
Session Management and Login Protection
We maintain secure session management protocols that verify user identity with each login attempt. If multiple incorrect attempts are made, we will alert you about the potential risks of unauthorised account takeover.
By creating an Eastland Bingo membership, users agree to our Terms and Conditions and this Privacy Policy.
